eReception
A smarter, paperless front desk experience designed specifically for consulting suites.
eReception is built exclusively for specialist consulting suites.
Launching in mid 2026, this module will transform how front desks manage bookings, billing, and patient interactions, all in one seamless, browser-based workflow. Secure emailing of letters and automatic SMS reminders are built in, reducing manual follow-up and keeping patients informed at every step.
Until eReception launches, practices can continue using our proven reception workflows from the legacy platform, ensuring no disruption to appointments, billing, or daily operations.
Core Features
What eReception delivers.
Appointment Scheduling & Diary
Multi-practitioner, multi-site diary with drag-and-drop rescheduling, colour-coded views by provider or room, and session-based rostering for visiting specialists.
Medicare, DVA & Health Fund Billing
Bulk billing, DVA Streamline, Eclipse claiming, and Easyclaim with auto-calculated gap payments and always-current MBS fee schedules.
Referral Management & Tracking
Capture, store, and track incoming referrals with expiry alerts. Referral source analytics identify which GPs drive volume, making your referral relationships visible at a glance.
Automated Patient Reminders
Two-way SMS with automated response processing, so patient confirmations and cancellations update the appointment book instantly, without staff intervention.
Digital Patient Check-In
Mobile or kiosk self-check-in with digital intake forms, so patients arrive with paperwork complete, not in hand.
Practice Analytics & Reporting
Appointment utilisation, no-show rates, referral source analysis, and revenue by provider, in financial dashboards built for practice owners, not IT teams.
Who Benefits
Built for your team.
What to Expect
What to expect from eReception.
No Server Required
Cloud-native and accessible from any device, anywhere. No remote desktop, no on-premise hardware, no single point of failure, so your practice continues even if the hardware doesn't.
Always-Current Fee Schedules
MBS and DVA schedule updates are applied automatically. No manual update cycle, no risk of billing against an outdated item number.
Referral Management as a First-Class Workflow
Specialists are 100% referral-dependent. eReception treats referral source tracking and GP communication as core features, not afterthoughts, so you can actively manage the relationships that keep your books full.
Two-Way SMS That Actually Works
Patient responses to confirm, cancel, or reschedule are processed automatically and update the appointment book in real time. Legacy systems send one-way SMS only.
Fully Integrated with MedNext
Booking data flows into eClinical, billing flows into ePay, documents flow into ePortal. No re-keying, no middleware, no reconciliation between systems.
Interim Solution
No gap in your operations.
Until eReception launches, practices can continue to use our proven reception workflows from our legacy platform. This ensures you won't miss a beat in managing appointments, billing, and daily operations while waiting for the new module.
Visit Medical Wizard legacy platformReady to see eReception in action?
Talk to our team about your practice's specific needs where we'll walk you through everything.